When you applied for the SmartPay lease-to-own payment plan either in-store or online, you agreed to have your advance lease-to-own payments automatically process via your debit card. You can log in to your SmartPay account here anytime to see your payment schedule and review your Terms and Conditions. To update your method of payment, contact SmartPay Customer Support at 925-298-6109.

If the amount charged on your debit card statement is different than your regularly scheduled lease-to-own payment, it is because an earlier scheduled lease-to-own payment failed. When a lease-to-own payment fails, our system will make further attempts to collect the repayment, either in full or in partial amounts until the full amount has been paid.

You can log in to your SmartPay account by clicking here. If this is the first time you are accessing your SmartPay account click on Get access to SmartPay.
which will take you through a simple process to set up your password.

You can change your primary lease-to-own payment method by logging in to your SmartPay account. If you need assistance, you can also call our customer support at 925-298-6109 which is open 7 days a week from 7 am to 7 pm PST Monday through Saturday and 7 am to 5pm PST on Sundays.

Contact us immediately at 925-298-6109 7 days a week from 7 am to 7 pm PST Monday through Saturday and 7 am to 5pm PST on Sundays.

Yes, you can return your phone at any time. Please see our Help Center FAQ.

To return your phone and cancel your lease-to-own transaction, please contact us at 925-298-6109, Monday – Saturday 7 am to 7 pm PST or Sunday 7 am to 5pm PST.